Supporting our Pros is at the heart of how we build and update our products. We listen. We learn. And we actively take note of your valuable feedback and continuously deliver the solutions you need to drive your business forward.
Explore the recent features we’ve developed since the beginning of the year to help you enhance workflow efficiency and achieve your business goals.
Plus, stay tuned for the new products we have coming your way on April 15th—register for our upcoming webinar here to learn more.
Platform updates based on over 700 Pro Votes
New features available with your current plan:
- 1% cashback with Expense Cards
- Custom SMS reminders (Top Pro Vote feature)
- Two-factor authentication
- Multi-Day Job Appointments
- New Homepage interface
- Online Booking updates
New features you can add to your plan:
- Payroll (new advanced features and more)
- Sales Proposal Tool on mobile
- Voice on mobile
- Vehicle Tracking with Dashcams
- Websites by Housecall Pro
Pro Tip: Never miss another Housecall Pro feature update. Make sure your mobile app is up to date with the latest version.
Mobile updates to support you from anywhere
We have two game-changing updates that will transform the way you do business on the go. Our brand-new Sales Proposal Tool on mobile puts the power of closing deals right in the palm of your hand. Craft professional proposals, customize quotes, and seal the deal—all from your mobile device, wherever you are.
Voice on mobile acts as your integrated business phone system. Connect with customers seamlessly, manage calls, set up call flows, and sync customer information—all within your Housecall Pro mobile app. Keep your personal number private while accessing call logs, updating customer details, and receiving live call transfers. With Voice on mobile, you’re equipped for every call, anytime, anywhere.
Online Booking updates to optimize efficiency
Our Online Booking feature rolled out three big updates in the first quarter of 2024. By setting your service area, you can ensure customer bookings are always within reachable distances, reducing travel time and costs.
We’ve added new ways to customize how customers book your services to enhance their experience. With the ability to set fixed start times for services, you and your customers benefit from flexibility and convenience. Choose to allow customers to select from a range of time slots or set fixed start times for your services. This level of customization not only improves operational efficiency but also increases customer satisfaction.
In addition to refining the booking experience, we’ve also made it possible to unlock deeper insights into the source of your bookings. Now, you can track your booking links across different marketing channels to identify which strategies are most effective in generating jobs. This data-driven approach allows you to optimize your marketing efforts, ensuring you’re leveraging channels that offer the highest return on investment.
Take your day-to-day operations to the next level
We love bringing you updates that improve the quality of your day-to-day routine, and these three do just that. Revolutionize your business operations with improvements that pack a punch.
Get rewarded for every business purchase you make by earning 1% cashback with Expense Cards*. Whether you’re buying fuel, materials, or office supplies, there’s no cap on how much cashback your business can earn in a month.
Using our new Vehicle Tracking with Dashcams, you can see what’s happening inside and out of your vehicles 24/7 with event-based video capture and automatic trip recording. Instantly tap into live camera streams for on-demand check-ins and easily access an archive of historical clips. View routes, ensure safety, and optimize efficiency effortlessly.
Running payroll just got easier with overtime and double-time hours automatically added. With Payroll Advanced from Housecall Pro, you can get all the HR tools and ready-made templates you need to grow your team. Secure your spot now for early access to features coming soon, like PTO accrual and compliance alerts.
Streamline for peak performance and customer engagement
Finding innovative solutions to optimize workflow and enhance customer relations is vital to your business. Our improvements help boost performance and customer engagement, ensuring your business stays ahead of the curve.
Using Multi-Day Job Appointments, you can create and manage multiple assigned appointments for each job. Improve your operational efficiency with streamlined coordination across various employees and over multiple days.
Take a customer-centric approach with custom SMS reminders. Keep customers informed and engaged while building trust by sending automated text messages with helpful reminders of scheduled visits and job details.
Even more ways to build your customer base
Need a new website? Let us build one for you with Websites by Housecall Pro. Our powerful integrations create interactive experiences proven to win more customers. For example, our Reserve with Google integration helps your website work for you, making it easier to convert online searches into actual customers. Bring in those leads!
New dashboard to view your business all in one place
Get easy access to everything you need to run your business with the new Homepage interface. From monitoring essential tasks for day-to-day operations to digging deeper with key metrics and actionable insights, Homepage serves as a comprehensive hub for our Pros. With a reimagined dashboard and smooth navigation, our latest improvements empower Pros to track insights faster and streamline business operations to make more informed decisions.
Be on the lookout for even more feature improvements
There are more product improvements coming your way! Get ready to take charge like never before with; seamless ways to engage your customers, powerful marketing outreach, and the convenience of depositing checks on the go.
We’ll share the latest news on important upgrades in a special webinar on April 17th, 2024. Grab your spot to see the unveiling of our newest products. Register now!
P.S. View our roadmap to see what features we’re building next to support your success. Want to leave us feedback about a product? Click the “Submit idea” button on this page and share your thoughts. Remember, you can also always leave a comment within our Housecall PROs Facebook community too.
*Cashback rewards are deposited as a statement credit in your HCP Money account. Click here for additional information on the rewards terms.
Housecall Pro Expense Card is a Visa Commercial Credit Card issued by Celtic Bank, and subject to approval. Money transmission services provided by Stripe Payments Company with funds held by Evolve Bank & Trust, member FDIC.
